Privacy Policy
This Privacy Policy outlines how Molybest (EU) BV ("we," "us," or "our") collects, uses, and safeguards your personal information when you access our website. We are committed to protecting your privacy and ensuring compliance with applicable data protection regulations. By using our website, services, and products, you consent to the practices described in this policy.
1. Information We Collect
1.1. Personal Information:
When you use our services and make purchases, we may collect your personal information, including your name, contact information, and other identifiers necessary for processing your orders and providing customer support.
1.2. Payment Information:
To process your transactions securely, we collect payment details when you make a purchase.
1.3. Website Usage Data:
We gather data on how you interact with our website, such as your browsing history, device information, and IP address.
2. How We Use Your Information
2.1. We use your information for the following purposes:
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Order Processing: To fulfil your orders, track shipments, and communicate with you about your purchases.
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Customer Support: To provide assistance and address your inquiries and concerns.
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Improving Our Services: Analysing website usage data helps us enhance and tailor our services to your needs.
3. Data Security
We employ stringent security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. We utilize encryption, access controls, and regular security audits to ensure the integrity and confidentiality of your information.
4. Data Sharing
We do not sell or share your personal information with third parties for their marketing purposes. However, we may share data with trusted service providers who assist us in delivering our services, but only to the extent necessary for these purposes.
5. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Correct inaccuracies in your information.
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Withdraw your consent for data processing.
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Request the deletion of your data, subject to legal limitations.
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Object to the processing of your information in certain cases.
6. Contact Us
If you have any questions, concerns, or requests related to your privacy and data protection, please contact us at:
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. Any modifications will be effective immediately upon posting on our website.
By using our website, services, and products, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. This Privacy Policy was last updated on 30 October 2023.